Richard Shields
Certified Information Security Pro and Customer Success Expert in Florida
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About Me
I’m a seasoned Customer Success and Operations leader with deep expertise in SaaS, IT, and cybersecurity. I offer consulting services to help businesses streamline operations, improve client retention, and drive growth through strategic alignment. A disabled veteran and lifelong learner, I stay grounded through Jiu Jitsu and stay engaged through initiatives that support fellow veterans. Let’s connect—I’ll help optimize your business so you can focus on what matters most.
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